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Common Inquiries

Frequently Asked Questions

Everything you need to know about how Reni's free dialysis clinic directory works.

What is Reni?
Reni coordinates your dialysis while you travel. Tell us where and when, and we contact the dialysis centres for you, follow up until a centre confirms your sessions, and help you plan the rest of the trip. You can also search our free directory of clinics and contact a centre yourself.
Is Reni a medical service?
No. Reni coordinates your contact with dialysis centres; we are not a healthcare provider or a booking platform. The centre provides your treatment and confirms your sessions, and all treatment decisions are made between you, your own renal team and the centre. We give no medical advice.
How do I find a clinic?
Use the search bar on our Clinic Directory page. You can search by city, country, or clinic name. Clicking on a clinic will show you detailed information including location, opening hours, and contact details.
How much does Reni cost?
Finding a centre and arranging your sessions with it is free: browsing clinics, sending an inquiry and our contact with the centre cost nothing. You pay the centre for treatment, or use your EHIC or insurance, as it tells you.
Which countries can I find clinics in?
Reni lists clinics across Europe, from the Greek islands and the Portuguese Algarve to the Spanish Costa del Sol, the Croatian coast, and the German coast. Browse the Clinic Directory to see every destination currently covered.
What information does each clinic profile show?
Each clinic profile lists its address, phone number, email, and opening hours, giving you everything you need to make contact and plan a visit.
Do I book my treatment through Reni?
Not exactly. Tell us where and when, and we contact the centres for you and follow up until one confirms your sessions; the centre, not Reni, confirms and provides your treatment. You can also contact a centre yourself using the details on its page. Our travel guides help you prepare what to ask before you go.
Does Reni offer full trips or packages?
Reni is primarily a free directory, but we also feature organized trips when we have a confirmed partner clinic — such as our October Sicily trip. Register your interest and we'll be in touch as details are confirmed.

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